Hati-hati Dengan Pencuri Licik Syarikat Telco

hati-hati dengan pencuri licik syarikat telco
saya pengguna setia celcom broadband dari tahun 2008 hingga kini (tahun 2014),
bila saya plugin modem stick ke slot usb, dan terkeluarlah pop up apps modem stick, ternampaklah simbol surat terkelip-kelip di hujung kotak bahagian bawah kiri pop up berkenaan seolah-olah memanggil dan menyuruh saya tengok isi kandungan tersebut dan tergerak hati nak baca mesej (spam message)

mesej berbunyi mcm nie:

Name: 
Number: 23336
Content: 
RM4 Ur Kitmania subscription has been successfully renewed. Chrgs:RM4/wk. To enjoy unltd games, click http://m.thecube.my/kitmania .To cancel,send STOP to 23336
Time: 13/08/2014 21:29:03


saya terus unsubscribe


Name: 
Number: 23336
Content: 
RM0 U have successfully unsubscribed to Kitmania on The Cube. For more fun games, visit http://m.thecube.my now!
Time: 14/08/2014 08:45:32


tanpa berlengah saya call customer service celcom nak dapatkan kepastian, tapi staff berkenaan gagal memberi sebarang maklumat mengenai syarikat tersebut (http://m.thecube.my/kitmania)
saya dapatkan maklumat dari link yang diberikan saya tertanya-tanya adakah link dari celcom?

customer service kata mungkin saya terklik link (auto subscribe), maksudnya kalau cara ini  datangnya dari telco berkenan, adalah satu taktik yang sangat jahat untuk mendapatkan wang dari pelanggan

ini dah di kategori mencuri duit customer bayangkan kalau saya tak baca mesej tersebut..entah berapa ratus malah beribu duit yang saya bazirkan untuk 'subscribe'service yang saya tak pernah subscribe

apa-apa utiliti bill saya akan bayar lebih dari amaun kebiasannya untuk memudahkan kerja saya dan dapat mengimbangi akaun pebelanjaan bulanan


so hati-hati kepada semua jangan abaikan message spam, baca dulu sebelum delete 

14 comments:

  1. Replies
    1. call the telco
      and subscribe this service

      Delete
    2. Type STOP 23336 and send or Type STOP ALL 23336 and send
      subscribe this service

      Delete
  2. I have the same problem and it happened yesterday thru. mobile phone. I call CELCOM and seek for clarification but they just ask me unsubscribe. I did, however my point is prove to me when I subscribed the services... I'll follow up until CELCOM give me proper reply, It's not the matter of money but can't cheat...

    ReplyDelete
  3. Same goes to me, the celcom operator say that mayb i click on the advertising link for this kitmania. This is their explanation that not make sense since it was subsctibed without my knowledge or concern and approval. Very sneaky tactics they are using to steal people's money.

    ReplyDelete
  4. Same goes to me, the celcom operator say that mayb i click on the advertising link for this kitmania. This is their explanation that not make sense since it was subsctibed without my knowledge or concern and approval. Very sneaky tactics they are using to steal people's money.

    ReplyDelete
  5. I have just realized that I was subscribed to unknowingly to Kitmania in U mobile after looking at my bill. I have just sent the complaint online to U mobile but chances of them refunding me or responding is pretty slim I believe. How on earth can we prevent this from happening in the future? I felt cheated and this shouldn't be happening.

    ReplyDelete
  6. This happened to me and my wife as well. Have reported to celcom and asking them to refund. Will follow up with reporting to SKMM.

    ReplyDelete
  7. Celcom ni mmg cilake... Tahun lepas no aku yg kene... Sebulan rm 16... 5 bulan aku baru perasan... Sekarang ni no Bini aku pulak... Dh 2 minggu nasib aku perasan...CELCOM kalau dh takde duit bg tau la... CELCOM + KITMANIA Memang Cilake... Tq...

    ReplyDelete
  8. telah berlaku pada saya, itu pun baru perasan setelah auto renew pada minggu kedua. setiap minggu caj rm4. 2minggu rm8 + caj unsubscribe xtau la berapa..
    call celcom dia bagi jawapan budak tadika "saya xpasti, sebab ini masalah sistem"
    celcom dgn kerajaan ni samajela keje nak merompak duit rakyat..

    ReplyDelete
  9. Report SKMM je. Jangan report ke company. Dia buat tak layan. skmm ni mcm orang tengah My wife pernah kena n tros buat report skmm nyatakan masalah nye. Dalam sebulan celcom refund kredit
    Saya baru kena dr kitmania ni hari ni. Saya tros repot skmm. Tnggu feedback dalam sebulan ni apa jadi plak.

    ReplyDelete
    Replies
    1. Hi, any feedback from SKMM?

      Delete